Refund Policy
Last updated: 10 October 2026
14 days, no hard feelings
If a CurlySynth product does not work for you, write to us within 14 days of your purchase at hello@curlysynth.com and we will refund it.
Tell us what went wrong if you can: often it is something we can fix, and it helps us make the software better. You do not have to, though.
How it works
- Send us the email address you used for the order, or the order number from your receipt.
- We ask Lemon Squeezy, our reseller, to refund the payment to the original payment method.
- Refunds usually show up within 5 to 10 working days, depending on your bank.
- After a refund the licence ends: please uninstall the software.
After 14 days
We cannot offer refunds after 14 days, but we are always glad to help you get the software working: hello@curlysynth.com.
Your legal rights
This policy is in addition to, and does not limit, the rights you have as a consumer under the law of your country.